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Warranty Information



Schultz Communications Warranty

The Manufacturer's warranty applies on all new products in lieu of any warranty we might offer. As a distributor we can offer assistance in the process of obtaining warranty from a manufacturer but it is still their warranty. If a manufacturer offers a 1 year warranty then the product carries a 1 year warranty FROM THEM, if the manufacturer offers only a 30 day warranty then the product only has a 30 day warranty FROM THEM. In no case does Schultz Communications, Inc offer any warranty on new products. Please contact your sales representative for information and to answer any questions before you place your order.

Sales and Rental of equipment is be made with the following terms and conditions. Any changes to these terms and conditions will not be binding upon Schultz Communications, Inc. unless specifically agreed to in writing by an authorized representative of Schultz Communications, Inc.

Unless otherwise stated, Schultz Communications Inc warranty will cover equipment sold or rented by Schultz Communications, Inc. excluding new equipment where manufacturers' warranty is in lieu of Schultz Communications Inc. Warranty.

Unless otherwise stated, the warranty term begins on the day the equipment ships and expires 6 months thereafter. Any modification to the warranty period will be in writing and/or on the invoice.

The Schultz Communications, Inc warrants the equipment against defects in materials and workmanship unless otherwise stated below:

1. Schultz Communications, Inc can, at its option, repair the equipment, provide a replacement or offer a credit to customer's account AFTER return of the equipment with prior approval.

2. IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED. SCHULTZ COMMUNICATIONS, INC. DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

The Warranty DOES NOT COVER cosmetic defects which do not affect the operation of the equipment.

Repairs made to the equipment during a warranty period will be guaranteed for thirty (30) days, but does not increase the term of the warranty by more than thirty (30) days. Any extension of the warranty period only covers the equipment's operation affected by the repair.

Customers having tampered with the equipment without authorization from Schultz Communications, Inc will VOID the Warranty.

ALL equipment covered by Warranty will have to be returned to Schultz Communications, Inc for any warranty work. The customer is responsible for all costs to return the equipment to Schultz Communications, Inc. Schultz Communications, Inc is responsible for all shipping costs for returning the equipment to the customer.

Schultz Communications, Inc liability on any claim of any kind is limited to the actual purchase price of the equipment paid by the customer.

The terms and conditions contained herein represent the complete agreement between Schultz Communications, Inc and the Customer, and no modification will be binding on Schultz Communications, Inc. unless agreed to in writing by the Company's authorized representative.