We do Repair/Calibration of Test Equipment and Tools, New Products Distribution and Surplus-Repaired Equipment sales. If you need Tools, Test Equipment or Materials for your next telecom project check with us first.
Our contact information
Schultz Communications, Inc
P.O. Box 1503 ,
314 North Ridge Loop
Marble Falls, TX USA 78654
Phone(800)422-4823,(830)693-4039 Fax(830)693-7901
info@eschultz.com
sales@eschultz.com
Schultz Communications, Inc
P.O. Box 1503 ,
314 North Ridge Loop
Marble Falls, TX USA 78654
Phone(800)422-4823,(830)693-4039 Fax(830)693-7901
info@eschultz.com
sales@eschultz.com
Shipping Information:
Schultz Communications, Inc will ship most orders received before 3:00 PM Central Standard Time the same business day on in stock items. Normal UPS shipping can be from 2 to 8 working days.
Special orders & truck shipments can take approximately 1 to 6 weeks depending on the items. Call (800)422-4823 for details.
Most orders will be shipped by United Parcel Service. Small items may ship via the US Postal Service.
Export Orders: For countries outside the US please call (830)693-4039 for export arrangements.
Shipping charges will be added to all orders.
COD fees are additional per box.
Repairs
Welcome to our repair department. We have the facilities to repair your test equipment and tools quickly and correctly the first time, every time. Our Technicians are trained professionals with the experience to repair and refurbish your products. All of our repairs are warranted for 6 months.
We offer free estimates BEFORE we charge anything. If you would like to send anything in to us for evaluation you can use this Repair Form or Contact Us via email or Toll free (800)422-4823 ext 203 Outside the US (830)693-4039 xt 203.
We Repair the following Manufacturers and many others
For a quote on any repair please contact us at (800) 422-4823 and ask for repair.
Refund, Returns and Cancellation Policies:
Our Return Policy
Schultz Communications Return Policy
All returns must be approved in advance by a manager prior to the return and the customer is responsible for the item until it is accepted by us including but not limited to;
1.Customer must have an RMA (Return Material Number).
2. Customer is responsible for all return shipping costs and insurance to get the product back to our warehouse or where directed by the RMA (Return Materials Authorization)
3. Customer is responsible for all losses and/or damage to the product(s) until it(they) is(are) accepted by Schultz Communications, Inc..
4. The customer is responsible for lost shipment(s) and damage(s) when returning the product to us. We recommend insuring the shipment and requiring a proof of delivery from carrier
5. We will not allow returns on cable that has been cut to length or special order items.
6. Schultz Communications, Inc reserves the right to modify or amend this policy at any time without prior written approval.
Schultz Communications Warranty
On New Products Manufacturer's warranty applies on all new products. Please contact your sales representative for information.
On Repaired Products The sale or rental of Repaired Equipment shall be made upon the following terms and conditions. Any additional or different terms and conditions proposed by Customer will not be binding upon Schultz Communications, Inc. (hereinafter "Company") unless specifically agreed to in writing by the Company's authorized representative.
EQUIPMENT COVERED
Unless otherwise stated, the Warranty shall cover All Repaired Equipment either sold or rented by Schultz Communications, Inc., and specifically excludes Repaired Equipment sold or rented "As-Is". The Company reserves the right to sell or rent Repaired Equipment without a Warranty or under a Limited Warranty.
STANDARD WARRANTY PERIOD
Unless otherwise stated, the Standard Warranty Period shall begin on the Equipment Shipping Date and expires one hundred and eighty (180) days thereafter. Any change in the Standard Warranty Period shall be stated on the Customer Invoice.
The Company may offer Repaired Equipment for Sale or Rental under a Limited Warranty, whereby the Limited Warranty shall have a warranty period of thirty (30) days.
WARRANTY COVERAGE
The Company warrants the Repaired Equipment against defects in materials and workmanship, including all electrical and mechanical parts required for the proper and functional operation of the Repaired Equipment, unless otherwise stated below:
a. The Company shall, at its option, either repair the equipment, supply a replacement (subject to availability), make a price adjustment or credit Customer's account upon an approved return of the equipment
b. ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED AND DISCLAIMED.
c. The Company shall not be liable for any loss or damage whatever by reason of its failure to discover, report, repair or modify latent defects or defects inherent in the design of the equipment.
WARRANTY EXCEPTIONS
The Warranty SHALL NOT COVER ANY COSMETIC DEFECTS which do not affect the functional operation of the Repaired Equipment.
GUARANTEE OF WARRANTY SERVICE
Any repair made to the Repaired Equipment during a warranty period shall be guaranteed for thirty (30) days, but shall not act to increase the term of the warranty by more than thirty (30) days. An extension of the warranty period shall only cover the Repaired Equipment's functions or operations affected by the repair. The Repaired Equipment shall not be re-calibrated unless required as a result of the repair.
WARRANTY CANCELLATION
The Warranty shall be made void if upon the Company's inspection it is determined the Customer tampered with the equipment without authorization from the Company.
RETURNING EQUIPMENT UNDER WARRANTY
ALL Equipment covered by Warranty shall be returned to the Company in Accordance with the Company's Sales Warranty Procedure. The Customer is responsible for all Shipping, Handling, and Insurance Costs related to the shipping of the Repaired Equipment to the Company. The Company is responsible for all Shipping, Handling, and Insurance Costs related to the shipping of the Repaired Equipment to the Customer.
LIMITATION OF LIABILITY
The Company's liability on any claim of any kind, whether based on contract, warranty, tort, strict liability or otherwise, for any loss or damage arising out of or connected with or resulting from the supply of equipment hereunder, shall in no case exceed the price paid by the Customer to the Company for such equipment.
COMPLETE AGREEMENT
The terms and conditions contained herein represent the complete agreement between the Company and Customer, and no modification, amendment, revision, waiver or other change will be binding on the Company unless agreed to in writing by the Company's authorized representative.
Frequently Asked Questions:
Who We Are. Welcome. We are a small, family business that is truly focused on our customers. Founded in 1989, the business has grown from a garage operation to our current 12,000 square foot office/warehouse facility in Marble Falls,TX . This growth has been because of you, our customers, trading with us and telling your friends about us. Thank you.
What we do. We are constantly striving for excellence in both the Distribution of New and Repaired Products we sell and our repair/calibration services. If you haven't tried us for your repairs on these quality manufacturers we would invite you to try us today.
About this web site. This site does NOT link directly to our accounting system and will lag about 24 hours behind our in house system. This is a problem we are striving to overcome but do not have corrected yet.
This website is a Yahoo Store and has all of the security features and safe transactions systems you expect from a world class ecommerce provider like Yahoo. If you have any questions about the safety of doing business online check Yahoo out here Yahoo! .
How will you know when items are on sale? All of our sale items will appear on the front page of this website. If you would like to receive a notice when we change our sale items click Sales Special. This usually occurs every week to 10 days. We are always trying to make our site even easier to use and welcome any suggestions you may have.
When you place an order We will contact you after any order is placed to confirm the order and let you know if there are any problems with it. Orders placed before 3:00pm CST on in-stock items ship the same day. Sometimes events outside of our control will leave us sold out of a product, especially the used equipment, without the ability to ship promptly. We will contact you and offer the option of backordering it for you. When that product is available all backorders are filled based on the date the order was placed. When your back order is ready to ship we will contact you to confirm that you still will take delivery of the product.
In the event we are unable to fill the order at all we will offer a substitution.
Credit card orders are not charged to your account until the order is shipped. If it is a special order item you will be contacted, and your account will be charged when the order is placed.
We always reserve the right to cancel any order placed with the limits of our liability being a refund or substitution at our discretion.
All of our products are shipped from the heart of the Hill Country, Marble Falls, Texas.
If you have a problem with your order Returns are governed by our Return Policy . We do guarantee our products and also provide a Our Warranty on them.
How to open an account You can apply for an open account by printing and filling out completely our Credit Application-PDF , Credit Application-doc , signing and faxing it back to us at (830) 693-7901
Repair/ calibration Services Schultz Communications Repair Services can save you money and capital budgets by repairing all of your telecom equipment instead of replacing it. Our quality repairs come with our Warranty.
All of our work is satisfaction guaranteed and estimates are free. Our Our Warranty is limited to the actual labor and part(s) repaired.
For a custom solution to all your repair needs or price quotes on any repair please Email Us or phone (800) 422-4823.
Schultz Communications, Inc will ship most orders received before 3:00 PM Central Standard Time the same business day on in stock items. Normal UPS shipping can be from 2 to 8 working days.
Special orders & truck shipments can take approximately 1 to 6 weeks depending on the items. Call (800)422-4823 for details.
Most orders will be shipped by United Parcel Service. Small items may ship via the US Postal Service.
Export Orders: For countries outside the US please call (830)693-4039 for export arrangements.
Shipping charges will be added to all orders.
COD fees are additional per box.
Repairs
Welcome to our repair department. We have the facilities to repair your test equipment and tools quickly and correctly the first time, every time. Our Technicians are trained professionals with the experience to repair and refurbish your products. All of our repairs are warranted for 6 months.
We offer free estimates BEFORE we charge anything. If you would like to send anything in to us for evaluation you can use this Repair Form or Contact Us via email or Toll free (800)422-4823 ext 203 Outside the US (830)693-4039 xt 203.
We Repair the following Manufacturers and many others
3M (limited)
A B CHANCE
AINES MANUFACTURING CORP
ALCOA-FUJIKURA LTD.(Limited)
AMP INCORPORATED
AT&T
AVO INTERNATIONAL
BASHLIN
BECO
BEJED INC
STOW
BONE SAFETY SIGNS
BUCKINGHAM MFG. CO., INC
BW TECHNOLOGIES
CABLE SPINNING EQUPT. CO
CHESIVALE
COMMUNICATIONS TECHNOLOGY CORP-JOSLYN
CONDOR UTILITY PROD.
CONDUX
COOPER TOOLS
CORNING
CUSTOM ASSEMBLY, INC.
CTC COMMUNICATIONS TECHNOLOGY CORPORATION
D&O EQUIPMENT CO
DO CREASMAN ELECTRONICS
DOT COMMUNICATIONS
ELECTRIC MOTION COMPANY
ESTEX MANUFACTURING CO, INC.
EXFO
FLUKE
FOF, INC.
GAS TECH
GMP GENERAL MACHINE PRODUCTS
GOSS INDUSTRIES
GREENLEE TEXTRON
H K PORTER
HARRIS CORP., DRACON DIV
HASTINGS FIBERGLASS PRODUCTS
HEWLETT PACKARD
HONDA
IDG CALIFORNIA
INDEPENDENT TECHNOLOGIES
INDUSTRIAL TECHNOLOGY
JAMESON
JOSLYN-CTC JOSLYN
JDSU
KLEIN TOOLS, INC
GN NETTEST
LASER PRECISION
LOUISVILLE LADDER COMPANY
LUCENT TECHNOLOGIES
MALOR MANUFACTURING, INC
MARK PRODUCTS
METRO-TEL CORP
METROTECH CORP
MICHAEL J. ARNOLD
NAPCO INCORPORATED
NEPTCO, INC
NOYES FIBER SYSTEMS
CANOGA-PERKINS
POWERFLOW SYSTEMS INC
PLP PREFORMED LINE PRODUCTS
PROGRESSIVE ELECTRONICS
PROSSER PUMPS
RADIODETECTION CORP
RISER-BOND
RYCOM INSTRUMENTS, INC
SAGE INSTRUMENTS
SIECOR CORPORATION
SIMPSON ELECTRIC CO
STOW BOWMAG
SUMITOMO CORPORATION
T.A. PELSUE COMPANY
TEKTRONIX, INC
TEMPO RESEARCH
TTC TELECOMMUNICATIONS TECHNIQUES CORPORATION
UNIWELD PRODUCTS, INC
U-TECK
WAVETEK INSTRUMENTS DIVISION
R.D. WERNER LADDER CO.
WESTERN ELECTRIC
WESTERN PROGRESS
WORK AREA PROTECTION
For a quote on any repair please contact us at (800) 422-4823 and ask for repair.
Refund, Returns and Cancellation Policies:
Our Return Policy
Schultz Communications Return Policy
All returns must be approved in advance by a manager prior to the return and the customer is responsible for the item until it is accepted by us including but not limited to;
1.Customer must have an RMA (Return Material Number).
2. Customer is responsible for all return shipping costs and insurance to get the product back to our warehouse or where directed by the RMA (Return Materials Authorization)
3. Customer is responsible for all losses and/or damage to the product(s) until it(they) is(are) accepted by Schultz Communications, Inc..
4. The customer is responsible for lost shipment(s) and damage(s) when returning the product to us. We recommend insuring the shipment and requiring a proof of delivery from carrier
5. We will not allow returns on cable that has been cut to length or special order items.
6. Schultz Communications, Inc reserves the right to modify or amend this policy at any time without prior written approval.
Schultz Communications Warranty
On New Products Manufacturer's warranty applies on all new products. Please contact your sales representative for information.
On Repaired Products The sale or rental of Repaired Equipment shall be made upon the following terms and conditions. Any additional or different terms and conditions proposed by Customer will not be binding upon Schultz Communications, Inc. (hereinafter "Company") unless specifically agreed to in writing by the Company's authorized representative.
EQUIPMENT COVERED
Unless otherwise stated, the Warranty shall cover All Repaired Equipment either sold or rented by Schultz Communications, Inc., and specifically excludes Repaired Equipment sold or rented "As-Is". The Company reserves the right to sell or rent Repaired Equipment without a Warranty or under a Limited Warranty.
STANDARD WARRANTY PERIOD
Unless otherwise stated, the Standard Warranty Period shall begin on the Equipment Shipping Date and expires one hundred and eighty (180) days thereafter. Any change in the Standard Warranty Period shall be stated on the Customer Invoice.
The Company may offer Repaired Equipment for Sale or Rental under a Limited Warranty, whereby the Limited Warranty shall have a warranty period of thirty (30) days.
WARRANTY COVERAGE
The Company warrants the Repaired Equipment against defects in materials and workmanship, including all electrical and mechanical parts required for the proper and functional operation of the Repaired Equipment, unless otherwise stated below:
a. The Company shall, at its option, either repair the equipment, supply a replacement (subject to availability), make a price adjustment or credit Customer's account upon an approved return of the equipment
b. ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED AND DISCLAIMED.
c. The Company shall not be liable for any loss or damage whatever by reason of its failure to discover, report, repair or modify latent defects or defects inherent in the design of the equipment.
WARRANTY EXCEPTIONS
The Warranty SHALL NOT COVER ANY COSMETIC DEFECTS which do not affect the functional operation of the Repaired Equipment.
GUARANTEE OF WARRANTY SERVICE
Any repair made to the Repaired Equipment during a warranty period shall be guaranteed for thirty (30) days, but shall not act to increase the term of the warranty by more than thirty (30) days. An extension of the warranty period shall only cover the Repaired Equipment's functions or operations affected by the repair. The Repaired Equipment shall not be re-calibrated unless required as a result of the repair.
WARRANTY CANCELLATION
The Warranty shall be made void if upon the Company's inspection it is determined the Customer tampered with the equipment without authorization from the Company.
RETURNING EQUIPMENT UNDER WARRANTY
ALL Equipment covered by Warranty shall be returned to the Company in Accordance with the Company's Sales Warranty Procedure. The Customer is responsible for all Shipping, Handling, and Insurance Costs related to the shipping of the Repaired Equipment to the Company. The Company is responsible for all Shipping, Handling, and Insurance Costs related to the shipping of the Repaired Equipment to the Customer.
LIMITATION OF LIABILITY
The Company's liability on any claim of any kind, whether based on contract, warranty, tort, strict liability or otherwise, for any loss or damage arising out of or connected with or resulting from the supply of equipment hereunder, shall in no case exceed the price paid by the Customer to the Company for such equipment.
COMPLETE AGREEMENT
The terms and conditions contained herein represent the complete agreement between the Company and Customer, and no modification, amendment, revision, waiver or other change will be binding on the Company unless agreed to in writing by the Company's authorized representative.
Frequently Asked Questions:
Who We Are. Welcome. We are a small, family business that is truly focused on our customers. Founded in 1989, the business has grown from a garage operation to our current 12,000 square foot office/warehouse facility in Marble Falls,TX . This growth has been because of you, our customers, trading with us and telling your friends about us. Thank you.
What we do. We are constantly striving for excellence in both the Distribution of New and Repaired Products we sell and our repair/calibration services. If you haven't tried us for your repairs on these quality manufacturers we would invite you to try us today.
About this web site. This site does NOT link directly to our accounting system and will lag about 24 hours behind our in house system. This is a problem we are striving to overcome but do not have corrected yet.
This website is a Yahoo Store and has all of the security features and safe transactions systems you expect from a world class ecommerce provider like Yahoo. If you have any questions about the safety of doing business online check Yahoo out here Yahoo! .
How will you know when items are on sale? All of our sale items will appear on the front page of this website. If you would like to receive a notice when we change our sale items click Sales Special. This usually occurs every week to 10 days. We are always trying to make our site even easier to use and welcome any suggestions you may have.
When you place an order We will contact you after any order is placed to confirm the order and let you know if there are any problems with it. Orders placed before 3:00pm CST on in-stock items ship the same day. Sometimes events outside of our control will leave us sold out of a product, especially the used equipment, without the ability to ship promptly. We will contact you and offer the option of backordering it for you. When that product is available all backorders are filled based on the date the order was placed. When your back order is ready to ship we will contact you to confirm that you still will take delivery of the product.
In the event we are unable to fill the order at all we will offer a substitution.
Credit card orders are not charged to your account until the order is shipped. If it is a special order item you will be contacted, and your account will be charged when the order is placed.
We always reserve the right to cancel any order placed with the limits of our liability being a refund or substitution at our discretion.
All of our products are shipped from the heart of the Hill Country, Marble Falls, Texas.
If you have a problem with your order Returns are governed by our Return Policy . We do guarantee our products and also provide a Our Warranty on them.
How to open an account You can apply for an open account by printing and filling out completely our Credit Application-PDF , Credit Application-doc , signing and faxing it back to us at (830) 693-7901
Repair/ calibration Services Schultz Communications Repair Services can save you money and capital budgets by repairing all of your telecom equipment instead of replacing it. Our quality repairs come with our Warranty.
All of our work is satisfaction guaranteed and estimates are free. Our Our Warranty is limited to the actual labor and part(s) repaired.
For a custom solution to all your repair needs or price quotes on any repair please Email Us or phone (800) 422-4823.
There is a $3 packaging charge on ALL orders. Instock orders ship same day all others ship in 3-7 days. Follow these links for more information about Who We Are, Repair Form , Your Order, Shipping Time Table, Sample Shipping rates, Credit Application-PDF , Credit Application-text , Sample Shipping rates
On Sale Now , Our Privacy Policy and Our Warranty,We are always looking for some items we need to buy. Before you leave be sure and check out our discounted surplus stock that we are looking for offers on and our Eschultz BLOG.
Thank you for visiting us. Please Contact Us or (800)422-4823 or if we can be of any further assistance.
