Shipping Information:

Schultz Communications, Inc will ship most orders received before 3:00 PM Central Standard Time the same business day on in stock items. Normal UPS delivery to you can be from 2 to 8 working days.

Special orders & truck shipments can take approximately 1 to 6 weeks depending on the items. Call (800)422-4823 for details.

Most orders will be shipped by United Parcel Service. Small items may ship via the US Postal Service.

Export Orders: For countries outside the US please call (830)693-4039 for export arrangements.

Shipping charges will be added to all orders.

COD fees are additional per box.
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Information about Repair Services!
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Welcome to our repair department. We have the facilities to repair your test equipment and tools quickly and correctly the first time, every time. Our Technicians are trained professionals with the experience to repair and refurbish your products. All of our repairs are warranted for 6 months.

We offer free estimates BEFORE we charge anything. If you would like to send anything in to us for evaluation you can use this Repair Form or Contact Us via email or Toll free (800)422-4823 ext 203 Outside the US (830)693-4039 xt 203.

Information about manufacturers we repair!
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We Repair the following Manufacturers and many others

3M (limited)

A B CHANCE

AINES MANUFACTURING CORP

ALCOA-FUJIKURA LTD.(Limited)

AMP INCORPORATED

AT&T

AVO INTERNATIONAL

BASHLIN

BECO

BEJED INC

STOW

BONE SAFETY SIGNS

BUCKINGHAM MFG. CO., INC

BW TECHNOLOGIES

CABLE SPINNING EQUPT. CO

CHESIVALE

COMMUNICATIONS TECHNOLOGY CORP-JOSLYN

CONDOR UTILITY PROD.

CONDUX

COOPER TOOLS

CORNING

CUSTOM ASSEMBLY, INC.

CTC COMMUNICATIONS TECHNOLOGY CORPORATION

D&O EQUIPMENT CO

DO CREASMAN ELECTRONICS

DOT COMMUNICATIONS

ELECTRIC MOTION COMPANY

ESTEX MANUFACTURING CO, INC.

EXFO

FLUKE

FOF, INC.

GAS TECH

GMP GENERAL MACHINE PRODUCTS

GOSS INDUSTRIES

GREENLEE TEXTRON

H K PORTER

HARRIS CORP., DRACON DIV

HASTINGS FIBERGLASS PRODUCTS

HEWLETT PACKARD

HONDA

IDG CALIFORNIA

INDEPENDENT TECHNOLOGIES

INDUSTRIAL TECHNOLOGY

JAMESON

JOSLYN-CTC JOSLYN

JDSU

KLEIN TOOLS, INC

GN NETTEST

LASER PRECISION

LOUISVILLE LADDER COMPANY

LUCENT TECHNOLOGIES

MALOR MANUFACTURING, INC

MARK PRODUCTS

METRO-TEL CORP

METROTECH CORP

MICHAEL J. ARNOLD

NAPCO INCORPORATED

NEPTCO, INC

NOYES FIBER SYSTEMS

CANOGA-PERKINS

POWERFLOW SYSTEMS INC

PLP PREFORMED LINE PRODUCTS

PROGRESSIVE ELECTRONICS

PROSSER PUMPS

RADIODETECTION CORP

RISER-BOND

RYCOM INSTRUMENTS, INC

SAGE INSTRUMENTS

SIECOR CORPORATION

SIMPSON ELECTRIC CO

STOW BOWMAG

SUMITOMO CORPORATION

T.A. PELSUE COMPANY

TEKTRONIX, INC

TEMPO RESEARCH

TTC TELECOMMUNICATIONS TECHNIQUES CORPORATION

UNIWELD PRODUCTS, INC

U-TECK

WAVETEK INSTRUMENTS DIVISION

R.D. WERNER LADDER CO.

WESTERN ELECTRIC

WESTERN PROGRESS

WORK AREA PROTECTION

For a quote on any repair please contact us at (800) 422-4823 and ask for repair.


Our Return Policy!
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Refund, Returns and Cancellation Policies:

Schultz Communications Return Policy

All returns must be approved in advance by a manager prior to the return and the customer is responsible for the item until it is accepted by us including but not limited to;

1.Customer must have an RMA (Return Material Number).

2. Customer is responsible for all return shipping costs and insurance to get the product back to our warehouse or where directed by the RMA (Return Materials Authorization)

3. Customer is responsible for all losses and/or damage to the product(s) until it(they) is(are) accepted by Schultz Communications, Inc..

4. Customer must contact us within 5 days after delivery of item(s)purchased to request an RMA number.

5. The customer is responsible for lost shipment(s) and damage(s) when returning the product to us. We recommend insuring the shipment and requiring a proof of delivery from carrier

6. We will not allow returns on cable that has been cut to length or special order items.

7. Schultz Communications, Inc reserves the right to modify or amend this policy at any time without prior written approval.


Our Warranty!
Schultz Communications Warranty

On New Products

Manufacturer's warranty applies on all new products. Please contact your sales representative for information.

On Repaired Products

The sale or rental of Repaired Equipment shall be made upon the following terms and conditions. Any additional or different terms and conditions proposed by Customer will not be binding upon Schultz Communications, Inc. (hereinafter "Company") unless specifically agreed to in writing by the Company's authorized representative.

EQUIPMENT COVERED

Unless otherwise stated, the Warranty shall cover All Repaired Equipment either sold or rented by Schultz Communications, Inc., and specifically excludes Repaired Equipment sold or rented "As-Is". The Company reserves the right to sell or rent Repaired Equipment without a Warranty or under a Limited Warranty.

STANDARD WARRANTY PERIOD

Unless otherwise stated, the Standard Warranty Period shall begin on the Equipment Shipping Date and expires one hundred and eighty (180) days thereafter. Any change in the Standard Warranty Period shall be stated on the Customer Invoice.

The Company may offer Repaired Equipment for Sale or Rental under a Limited Warranty, whereby the Limited Warranty shall have a warranty period of thirty (30) days.

WARRANTY COVERAGE

The Company warrants the Repaired Equipment against defects in materials and workmanship, including all electrical and mechanical parts required for the proper and functional operation of the Repaired Equipment, unless otherwise stated below:

a. The Company shall, at its option, either repair the equipment, supply a replacement (subject to availability), make a price adjustment or credit Customer's account upon an approved return of the equipment

b. ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED AND DISCLAIMED.

c. The Company shall not be liable for any loss or damage whatever by reason of its failure to discover, report, repair or modify latent defects or defects inherent in the design of the equipment.

WARRANTY EXCEPTIONS

The Warranty SHALL NOT COVER ANY COSMETIC DEFECTS which do not affect the functional operation of the Repaired Equipment.

GUARANTEE OF WARRANTY SERVICE

Any repair made to the Repaired Equipment during a warranty period shall be guaranteed for thirty (30) days, but shall not act to increase the term of the warranty by more than thirty (30) days. An extension of the warranty period shall only cover the Repaired Equipment's functions or operations affected by the repair. The Repaired Equipment shall not be re-calibrated unless required as a result of the repair.

WARRANTY CANCELLATION

The Warranty shall be made void if upon the Company's inspection it is determined the Customer tampered with the equipment without authorization from the Company.

RETURNING EQUIPMENT UNDER WARRANTY

ALL Equipment covered by Warranty shall be returned to the Company in Accordance with the Company's Sales Warranty Procedure. The Customer is responsible for all Shipping, Handling, and Insurance Costs related to the shipping of the Repaired Equipment to the Company. The Company is responsible for all Shipping, Handling, and Insurance Costs related to the shipping of the Repaired Equipment to the Customer.

LIMITATION OF LIABILITY

The Company's liability on any claim of any kind, whether based on contract, warranty, tort, strict liability or otherwise, for any loss or damage arising out of or connected with or resulting from the supply of equipment hereunder, shall in no case exceed the price paid by the Customer to the Company for such equipment.

COMPLETE AGREEMENT

The terms and conditions contained herein represent the complete agreement between the Company and Customer, and no modification, amendment, revision, waiver or other change will be binding on the Company unless agreed to in writing by the Company's authorized representative.

Frequently Asked Questions!
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Who We Are!
We are a small, family business that is truly focused on our customers. Founded in 1989, the business has grown from a garage operation to our current 12,000 square foot office/warehouse facility in Marble Falls,TX . This growth has been because of you, our customers, trading with us and telling your friends about us. Thank you.

What We Do!
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We are constantly striving for excellence in both the Distribution of New and Repaired Products we sell and our repair/calibration services. If you haven't tried us for your repairs on these quality manufacturers we would invite you to try us today.

About This Website!
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This site does NOT link directly to our accounting system and will sometimes be behind our in house system. This is a problem we are striving to overcome but do not have corrected yet.This website is a Yahoo Store and has all of the security features and safe transactions systems you expect from a world class ecommerce provider like Yahoo. If you have any questions about the safety of doing business online check Yahoo out here Yahoo! .


How will you know when items are on sale?
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All of our sale items will appear on the front page of this website. If you would like to receive a notice when we change our sale items click Sales Special. This usually occurs every week to 10 days. We are always trying to make our site even easier to use and welcome any suggestions you may have.


When You Place an Order!
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We will contact you after any order is placed to confirm the order and let you know if there are any problems with it. Orders placed before 3:00pm CST on in-stock items ship the same day. Sometimes events outside of our control will leave us sold out of a product, especially the used equipment, without the ability to ship promptly. We will contact you and offer the option of backordering it for you. When that product is available all backorders are filled based on the date the order was placed. When your back order is ready to ship we will contact you to confirm that you still will take delivery of the product.

In the event we are unable to fill the order we will offer a substitution.

Credit card orders are not charged to your account until the order is shipped. If it is a special order item you will be contacted, and your account will be charged when the order is placed.

We always reserve the right to cancel any order placed with the limits of our liability being a refund or substitution at our discretion.

If you have a problem with your order
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Returns are governed by our Return Policy . We do guarantee our products and also provide a Our Warranty on them.


How to open an account
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You can apply for an open account by printing and filling out completely our Credit Application PDF OR TEXT , signing and faxing it back to us at (830) 693-7901


How to pay with a credit card
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You can always pay with a credit card by using our shopping cart on the website. On large purchases and international orders you wil also need to complete a Credit Card Authorization Form PDF by filling out, signing and faxing it back to us at (830) 693-7901.

Repair/ calibration Services

Schultz Communications Repair Services can save you money and capital budgets by repairing all of your telecom equipment instead of replacing it. Our quality repairs come with our Warranty.

All of our work is satisfaction guaranteed and estimates are free. Our Our Warranty is limited to the actual labor and part(s) repaired.

For a custom solution to all your repair needs or price quotes on any repair please Email Us or phone (800) 422-4823.